Privacy policy

Privacy policy

Who we are

This policy explains how The House of Majara ("we", "us") collects and uses personal data when you visit houseofmajara.com or buy from us. The House of Majara is responsible for your personal data. Our address is Thana Road, Salepur, Cuttack, Odisha 754202, India.

Email support@houseofmajara.com · WhatsApp +91 95595 56676

What we collect

When you place an order: your name, delivery and billing address, email, phone number and order details. When you write to us: what you tell us. When you join the newsletter: your email address and your consent. When you browse: basic device and usage information, such as pages visited and the browser you use.

Payments are processed by our payment providers. We receive payment-status information and transaction references needed to fulfil orders and handle refunds. We do not store full card numbers, CVVs, or UPI PINs.

Why we use it

To process, deliver and support your order, including cash on delivery checks. To answer your messages and resolve claims. To send our newsletter if you have asked for it. To keep the website secure and understand how it is used, so we can improve it. To meet our legal and tax obligations.

Who we share it with

We share personal data only with the service providers who help us run the shop: Shopify, our e-commerce platform; our payment providers, which process payments; our courier partners, which deliver orders; and our email service provider, which sends our newsletter. Each provider uses your data to provide its service to us and may also process it for its own purposes, such as fraud prevention and meeting its legal obligations, as set out in its own privacy policy. We may also disclose data where the law requires it. We do not sell your personal data.

Processing outside India

Some of our providers, including Shopify, store or process data outside India. Where they do, your data is handled under their own safeguards and applicable law.

Cookies

We use essential cookies to operate the website, cart, and checkout. You can clear or block cookies in your browser settings, though the cart and checkout may not work without them.

How long we keep it

Order records: for as long as tax and accounting law requires us to keep them. Support messages: for as long as needed to resolve your request and any related claim. Newsletter data: until you unsubscribe or withdraw consent.

Your choices

You may ask to access, correct or delete the personal data we hold about you, or withdraw your consent, by writing to support@houseofmajara.com. We will act on your request subject to applicable law and to the records we are required to keep. You can also unsubscribe from the newsletter at any time using the link in every email.

Security

We use the security measures provided by our platform and providers, such as encrypted connections and restricted access to order data. No system is completely secure, and we cannot guarantee the security of data sent over the internet.

Children

Our website is not intended for children, and we do not knowingly collect personal data from them. If you believe a child has given us personal data, contact us and we will delete it.

The law

We handle personal data in line with applicable Indian data-protection law.

Complaints

If you have a concern about how we handle your personal data, write to support@houseofmajara.com or WhatsApp +91 95595 56676. We acknowledge complaints within 48 hours of receipt and resolve them within one month of receipt.

Changes

If we change this policy, we will update this page and the date above.

Last updated : October 30, 2026